Terms of Service

Effective date (draft): June 25, 2026 · Last updated: June 25, 2026

These Terms of Service ("Terms") govern your access to and use of Novaude's websites (including novaude.com and app.novaude.com) and related services ("Services") provided by Novaude, Inc. ("Novaude," "we," "us," or "our"). By using the Services, you agree to these Terms.

Eligibility

You must be at least 18 years old and authorized to act on behalf of a business to use Novaude. You represent that the information you provide is accurate.

Founding Cohort Waitlist

Joining the waitlist at /join does not guarantee access, pricing, or launch timing. Waitlist placement is subject to metro market availability and Novaude's launch schedule. We may remove waitlist entries that violate these Terms or appear fraudulent.

Accounts and Authentication

You are responsible for safeguarding your account credentials. Notify us promptly at hello@novaude.com if you suspect unauthorized access.

Free Readiness Snapshot and Trial (Post-Cutover)

After your market launches, Novaude offers a free Readiness Snapshot and a 14-day guided trial of the platform. A valid payment method is required at trial start (Decisions #33, #34). You will not be charged until the trial ends unless you cancel before the trial period expires. Counsel must review trial and billing disclosures before Gate 3 cutover.

Subscriptions and Pricing

Paid subscriptions are billed monthly or annually through Braintree at a flat rate of $99/month (marketplace opt-in included). Founding cohort members in positions #1–150 per metro market may choose $29/month, $199/year, or a $299 lifetime one-time plan. Standard annual pricing is $899/year. Sponsored rates are $75/month or $599/year when applicable.

Discounts (sponsored, annual, promotional) do not stack; the best eligible discount applies. Sponsored discounts are funded by Novaude as an acquisition benefit, not charged to your sponsor. Full pricing rules are in our business canon; counsel should confirm consumer-facing accuracy.

Marketplace and Connections

Novaude may introduce you to B2B service providers and lenders when your market and readiness level support marketplace features. Providers pay connection fees when you accept a connection request; you are not charged connection fees as an SMB. Marketplace availability varies by metro market launch state.

Acceptable Use

You agree not to:

• Misrepresent your business, revenue, or readiness data
• Scrape, reverse engineer, or interfere with the Services
• Use the Services for unlawful purposes or to send spam
• Share account access with unauthorized parties

Intellectual Property

Novaude owns the platform, BFRI methodology, branding, and software. You retain ownership of your business data. You grant Novaude a license to use your data to operate the Services and calculate readiness scores.

Disclaimers

Novaude provides readiness tools and marketplace introductions — not legal, tax, accounting, or investment advice. We do not guarantee funding outcomes, provider performance, or specific BFRI scores. THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOVAUDE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR CLAIMS ARISING FROM THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID NOVAUDE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Counsel action required: Confirm limitation-of-liability and disclaimer language for Arizona governing law and B2B SaaS context.

Termination

You may cancel your subscription per in-product billing settings. We may suspend or terminate access for violation of these Terms or non-payment. Provisions that by nature should survive termination (including disclaimers and limitation of liability) will survive.

Governing Law

Counsel action required: Specify governing law and dispute resolution (e.g., State of Arizona, binding arbitration vs. courts). Placeholder pending counsel review.

Changes to These Terms

We may modify these Terms. We will post updated Terms on this page and update the "Last updated" date. Continued use after changes constitutes acceptance where permitted by law.

Contact

Questions about these Terms: hello@novaude.com